What is Mint Skin?
Mint Skin is a trusted skincare brand dedicated to producing high-quality, natural-focused products. We take great care in crafting our formulations and sourcing ingredients to ensure the best for your skin.
Where are your products manufactured?
Mint Skin products are proudly manufactured by our trusted partners based in Rajasthan, India. They are all FDA-approved. We are deeply involved in every step of the process, from sourcing our own ingredients to developing unique formulations. Our commitment to quality and excellence sets us apart.
Do you offer Cash on Delivery (COD) as a payment option?
Yes, we offer Cash on Delivery (COD) for orders above 2500 Rupees. It’s one of the payment options we provide to make your shopping experience more convenient.
Is online payment (prepaid) safe?
Yes, online payment, especially in India, is a secure option. It relies on unique OTP confirmation for each transaction, adding an extra layer of safety to your purchases.
I'm having trouble paying online, what can I do?
If you encounter issues with online payments, first check your internet connection and try switching to Wi-Fi if possible. Clearing your browsing data may also help. Ensure you select the correct payment option for your specific card type. For more detailed assistance, you can refer to our payment help section.
Is Mint Skin's whipped range suitable for all skin types?
Yes, Mint Skin’s whipped products are designed to be suitable for all skin types. We prioritize creating products that are gentle and natural, making them suitable for a wide range of skin textures.
Will Mint Skin's whipped products melt in hot weather?
Our whipped products may soften or melt slightly in transit during hot weather. This change in texture does not affect the product’s performance; it will return to its original texture with refrigeration if desired.
Are Mint Skin products made from natural ingredients?
Yes, all Mint Skin products are carefully curated with a mix of three types of ingredients: natural, naturally-derived, and synthetic. For detailed information about our ingredients, please read our ingredients page.
Are Mint Skin products safe for acne-prone and sensitive skin?
Mint Skin products are designed to be safe for a variety of skin types, including acne-prone and sensitive skin. Each ingredient is selected for its beneficial properties, including being anti-bacterial and anti-inflammatory, making them suitable for sensitive and acne-prone skin.
Do I need to consult my dermatologist before using Mint Skin products?
Whether or not to consult your dermatologist before using Mint Skin products is a personal choice. If you are currently using a lot of topical treatments, it’s advisable to seek advice from a dermatologist.
Is there any refund policy?
Due to the nature of our topical products, we cannot accept returns. However, if you receive a damaged product or experience issues with shipping, please contact us within 24 hours of receiving your package, and we will address the matter accordingly.
What is the shelf life of Mint Skin products?
The shelf life of our products is best before 18 months from the date of manufacturing, and we recommend using them within 6-8 months after opening. Proper storage in a cool, dark place away from direct sunlight is essential.
How long does it take to receive the products:
It typically takes 2-7 days to receive your Mint Skin products. We aim to ship your order within 1-2 business days. For more detailed information, please refer to our Shipping and Return Policy page.